Contact Us
(413) 306-3051
Balise Lexus
1385 Riverdale Street, West Springfield, MA 01089          Sales (413) 306-3051  |  Service (413) 787-0099


Thank you for visiting the All New Balise Lexus website. Our site provides you a wealth of knowledge both before and after you purchase your new or pre-owned Lexus. Owning a Balise Lexus comes coupled with a multitude of wonderful benefits. Please navigate our “Guest Services Page” under the “About Us” tab to view an abbreviated summary of what you will encounter and come to enjoy upon your visits to our establishment.

As a Lexus owner, you also are provided a plethora of unique benefits, including exclusive Hotel and Resort travel discounts to distinctive and extraordinary winery tour and tasting specials. You can find this under the “Lexus Owner Benefits” tab.

As a Balise Lexus owner, we will also provide you with everyday low pricing on service that will afford you a truly exceptional value. You can learn more about “Lexus Link” and a provided Navigation and Audio tutorial, all supplied links under our “Service” tab.

As Lexus takes Luxury Hybrid engineering to the next level in the total amount of models offered with inspired green technology, you might find our “Lexus Hybrid Living” link to be extremely interesting and informative provided under our “New Model” tab.

Our entire Certified Lexus staff is here to take care of you; our most valued and appreciated guests and clients. Customer Satisfaction is not a cliché; it’s a motto that is well integrated into our mission statement. Exceeding your every expectation is our goal. Our charming new State-of-the-Art dealership and park-like campus was built around taking care of you, your family, and your personalized Lexus.

As you drive into climate controlled service facility via high speed, automated retractable doors, you will be met by one of our Lexus greeters to welcome and assist you. Balise Lexus will have your complimentary Lexus courtesy vehicle ready for you, or you might want to stay at our “destination automotive location” and take advantage of our Lexus Concierge Lounge, Technology Center and Café. We are pleased to provide you with complimentary beverages including espresso, lattes, cappuccino, coffees, teas, juices, soda, or bottle water during your visit.  And if you are hungry, we can assist with that by offering an assortment of fresh-baked breakfast goods, cookies, as well as sandwiches later in the day.

Our spacious and luxurious Concierge Guest Lounge is equipped with warm, comfortable chairs and couches. The added touch of a toasty fireplace is relaxing to say the least. Enjoy reading a book, taking a nap, or catching up on today's business via one of two flat screen TV's.

Most importantly, we want your experience to always be a special one. We call it a truly outstanding experience! It is our promise to respect the value of your time and provide you with answers to your valued questions so you can make informed decisions. We all invite you as a guest into our new home here at Balise Lexus. We all sincerely look forward to meeting you.